Waiting, waiting, waiting...

So the protocol is to call first thing in the morning to find when a bed is ready.  We were told a bed was not ready and that we'd be called when one was.  After an entire day of waiting for the call it came in just after 4 p.m.

Now Tom's protocol (being unfortunately experienced in this area) is to call first thing in the morning and make sure insurance is ready.  And...they were not.  This is no small matter as we have single bills (and there were drawers full) from her transplant for over $250,000 and, after insurance, we only owed $64.00.   So that entailed an entire day of phone calls.  They are still working on that outcome so we're still waiting....